Kay & McCourt COVID-19 Policy

At Kay & McCourt we are implementing strategies to protect the safety and well-being of our staff and our clients.

As a result, we have adopted the following policies:

(1) In office appointments will be limited to only essential meetings. We will be contacting clients by phone to screen for potential COVID-19 exposure.

(2) If you have travelled outside of Canada within the past 14 days, if you have come in contact with someone who is or may be affected by COVID-19 or if you are exhibiting any symptoms of the virus (fever, cough or difficulty breathing), your appointment will be rescheduled.

(3) All non-essential client meetings will be converted to telephone appointments where possible. Where telephone appointments are not practical, your appointment may be rescheduled.

(4) Clients within in-office appointments will be asked to use hand sanitizer available at our reception desk upon arrival.

(5) Clients are asked to bring their own pens to appointments for signing documents.

(6) We will be wiping down our reception area, office furniture and door handles with sanitizing wipes after each client meeting.

(7) There is to be no physical contact whatsoever between staff and clients.

At the present time, our office remains open for scheduled appointments, only. However, our staff remain available by telephone and e-mail during office hours. Please do not attend at our office unless you have a scheduled appointment. We will continue to assess and revise this policy as necessary as new information becomes available.

We are dedicated to client service and are strongly of the view that access to timely legal advice is essential. In the event that a full office closure is required, we will implement strategies to ensure our clients have ongoing access to our services by telephone and e-mail.

Please note: The Superior Court of Justice has adjourned all non-urgent Family and Civil court matters. If your matter has a scheduled court attendance, we will contact you once we have further information regarding rescheduling. Unless you hear otherwise from us, you should assume that your case is not proceeding on the scheduled date.

We encourage all clients with cases scheduled to be in Court over the next several weeks to review the COVID-19 advisory issued by the Superior Court of Justice at https://www.ontariocourts.ca/scj/covid-19-suspension-fam/